FAQ

FAQ

We do receive some frequent questions about Hello Myrrh and Hey Maker, Hey! Here are all the answers you need. If you have any other questions, feel free to email us at info@hellomyrrh.com and we’ll get back to you.

 

I received a random refund of a small amount of money and am not sure why.

  • 99.9% of the time it’s because you were overcharged for shipping so you were refunded the correct amount.

Do you have any products for sensitive ears?

  • Yes, actually all of our earrings are made for sensitive ears! Every earring is made from titanium except for our hoops which are made from hypoallergenic stainless steel, so you should have no worries! :)

How do I clean my earrings and maker tools properly?

  • We have a full page on how to properly care for your pieces here.

What are your shipping policies?

  • Here is a link to our shipping policies!

Do you do returns and/or exchanges?

  • In every case, we want to make sure you feel good about your purchase and will work with you on your needs for handmade earrings and handmade tools. For clay, however, we can not accept returns or exchanges as we are solely a distributor.
  • For a full list of our policies, click here.

What is the best way to contact you?

  • We recommend you send us an email to info@hellomyrrh.com. You are more than welcome to direct message us on Instagram; however, we aren’t always able to respond there.

Shop Now

LOVE IS LOVE - MESSINA

One of our most popular Love is Love earrings!

Shop Love is Love

Carmela Drop

Studs-Turned-Dangles In Glamour Pink and Caramel.

Shop Carmela Drops

Jesmonite Trinket Tray

This trinket tray is the perfect accessory for every home! Use it to store your earrings, rings, keys or really - anything you think is handy to store. 

Shop Trinket Trays